Archive for March 15th, 2016

Improve Your Customer Service and Grow Your Business with a Small Business Telephone Answering Service

24 hour answering service

Who answers your company phones? Many businesses rely on automated systems and voice mail but is that really the best thing for your business? For a number of kinds of business, it is not. Many businesses need to have a live person answering the phone. This is the reason they get a small business telephone answering service. Stores, restaurants, legal and medical offices need to have live operators to pick up when their customers, patients and clients call.

If you are on the fence about who should answer the phone, consider the following facts. More than 60% of all American consumer prefer dealing with companies on the phone rather than via email or other ways. Most people do not leave a message when they get a voice mail and never call back.

Things to Consider when Hiring a

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